Business and Service Design
Service Invention
Team Day
Developing Brand or Customer Experience
Kudun Kuvalehti
Fun beats data (PDF)
One prototype is worth a thousand meetings (PDF)
Future Prototype
Making Strategy Concrete
Business process modeling notation (BPMN)
Fun beats data (book)
Concept clarification with a prototype
Prototyyppi kertoo enemmän kuin tuhat palaveria (kirja)
Customer Testing of a Concept, Service, or Process
Training: One prototype is worth a thousand meetings
Training: Fun beats data
Space Rental
Briefly in English
